What are your business hours?
Our office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please leave a message during evening and weekend hours and we will return your call by the following business day. If you specify an urgent need for a response, someone will contact you within 12 hours.
How can I be sure that my sitter is trustworthy?
We carefully screen each pet sitter applicant and conduct an extensive background check prior to engagement. We hire only the most professional and responsible sitters in the industry, who demonstrate honesty and integrity in their work. Our sitters provide one-on-one visits with your pets to give them the attention they need during your absence. All of our sitters are pet lovers, and most of them have pets of their own.
Can I meet my sitter before they begin caring for my pets?
YES. Your sitter will visit your home prior to your first pet sitting service to meet and get acquainted with you and your pet(s), and collect detailed information about their individual needs and your specific care instructions. Your sitter will also provide written literature describing our services and fees, along with a service contract detailing such services.
What happens during a visit from my sitter?
Each visit lasts approximately 45-60 minutes, with a guaranteed minimum stay of 30 minutes. In accordance with your specific needs and instructions, we will walk your pet, feed them at the appropriate time, give them fresh water, and clean cages and kitty litter boxes. Of course, play time and lots of love and attention are always part of the visit. We will also administer medication and/or vitamins, if necessary. We cater to each pet and their special needs, whether its getting a belly rub, being brushed or just being talked to. We love to pamper them. Additional services we offer at no extra charge are bringing in your mail, newspaper and packages, watering your plants, and rotating the lights in your home to give it a "lived-in" look while you are away.